Returns and Exchanges We are not happy unless you are happy. We take great pride in our products and hope you are delighted with your purchase from RetroTaps. If for some reason you are not 100% satisfied, we will do everything we can to resolve your issue. Read more.
Within 15 days from the date you received your product you may return the item for a full refund or exchange. After 5 days and up until 30 days after your order was placed, we will refund the item or provide you with an online store credit. Please note, you will be refunded the cost of the product, however the shipping charges are non-refundable. The shipping cost incurred to return the item is also at the purchaser's expense. We reserve the right to refuse a refund if the merchandise received is damaged.